Quantum Facilities & Workplace Management training courses develop leadership, management, business and technical skills to help Facilities &Workplace Managers deliver business results. The training curriculum is closely aligned with the internationally recognised FM core competencies and uniquely customised to meet our regional business and management challenges. The curriculum is structured to help improve the career prospects of Facilities & Workplace Managers.
These skills are developed through highly practical short duration courses at foundation, introduction, intermediate and advanced level. These courses are ideal for corporate, private and non-profit organization staff who plan, design, manage, operate, maintain or procure the following FM services for their organization and for service providers of these services:
Quantum training courses are delivered for incremental learning. To attend higher level courses, the
participants must first have completed pre-requisite courses as highlighted in the course structure below:
BTN SVG 1 BTN SVG 2 BTN SVG 3 BTN SVG 4 BTN SVG 5 BTN SVG 6 BTN SVG 7 BTN SVG 8
These course are offered in Nairobi, Kampala, Dar es salaam, Kigali, Lusaka, Blantyre and Gaborone.
Our highly interactive and brain friendly training delivery in small class size makes learning with us a
memorable experience.
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Quantum Courses
Our training courses are packed full of practical strategies, plans, tools, ideas, tips and fresh insight into leading edge FM thinking that your Facilities and Workplace Managers can readily apply at your workplace.
These courses are offered as open public courses with limited number of participants from different sectors to ensure maximum learning and transfer of learning back to the workplace. We can also come and deliver the courses to you. We will even design the training curriculum to meet your specific needs and requirements.
PRINCIPLES OF FM
FM means different things to different organizations. In this two-day part one foundation level course, you will get insights into understanding what FM is, the wide range of FM functions and how to articulate FM that is appropriate for your organization. You will develop an understanding of the five key management principles of FM; Finance, Value, Quality and Performance Management in delivering and managing FM services in your organization. You will take away practical strategies tools and ideas to apply these FM principles to support and contribute to your organization's success.
PRACTICE OF FM
FM often is the second largest corporate expenditure after HR and can make significant contribution to organization success. In this two-day part two foundation level course, you will explore the critical FM functions that support your organization operation and the major cost drivers in FM. You will take away practical strategies tools and ideas to plan your workplace space, manage capital projects, deliver support services at your workplace that will help contribute to your organization's business objectives.
To attend this course, you must have first completed Principles of FM course.
MANAGING LIFT SYSTEMS
Lifts are complicated vertical transportation system at the workplace and can have a direct impact on business operation. This two-day introductory course has been designed for you if you are responsible for managing lift systems and have little or no technical experience You will get better insights into lift technology, how to enter into the right maintenance service contract for your lifts, ensure that the lift maintenance services are delivered at the agreed level and are compliant with all applicable legislation to ensure optimum lift service at your workplace. This course includes a site visit where you will practically see how a lift works.
To attend this course, you must have first completed Principles of FM course.
MANAGING BUILDING SERVICES
The workplace building is vital for organization operation and staff performance. In this two-day introductory course, you will get an overview of major building systems and understand its performance parameters and impact on the business. You will learn how to develop an operation and maintenance plan framework, evaluate in-house or out soured service options, an over view of building services budget and prioritise Health and Safety in delivering and managing building services.
To attend this course, you must have first completed both, Principles and Practice of FM courses.
MANAGING FM PERFORMANCE
FM is a business-critical function and its performance makes a vital contribution to organization success. In this two-day intermediate level course, you will explore the performance management as a system that helps achieve organization goals, provides valuable information for FM decision making and a tool to evaluate FM performance. You will develop broad understanding of what and how to measure FM performance, current approaches and techniques in measuring FM performance and develop metrics that are appropriate for your organization.
To attend this course, you must have first completed both, Principles and Practice of FM courses
MANAGING FM SUPPORT SERVICES
The business and staff require wide ranging workplace support services to operate and perform optimally. This two-day intermediate level course will help you to identify, plan, deliver and manage these services. The course explores in-depth cleaning, security and catering, the three key support services and discusses the various service delivery options and identify the best option for your organization.
You will learn how to manage your FM Support Service budget and practical strategies to ensure compliance to Health & Safety regulations in delivering and managing FM Support Services.
To attend this course, you must have first completed both, Principles and Practice of FM courses
MANAGING FM FUNCTION
FM can make a vital contribution to business operation and staff performance. In this three-day intermediate level course, you will get better insights into the scope and extent of FM function in an organization and roles and responsibilities of FM Manager in organization in different sectors. You will be able to evaluate your knowledge and skill level given your current position and how best you can position your self and the FM function in your organization to contribute to the success of your organization and improve your career prospects.
To attend this course, you must have first completed both, Principles and Practice of FM courses.
FM STRATEGIC PLANNING
Having an FM strategy aligned to business strategy is essential for business success. In this two-day advanced level course, you will develop key skills to be a strategic leader and a big picture FM thinker. You will learn how to use basic strategic planning tools, how to articulate your organization business needs in FM terms and present FM business case at your senior management level. You will need to complete a pre-course assignment that you will use during the course to make it a real-life learning experience for you.
To attend this course, you must have first completed all intermediate level courses and have aspirations to develop your FM career at leadership level.
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