Facilities and Workplace Management (FM) is the management of an organization's physical workplace and the multi-disciplinary business and staff workplace support services that deliver business results. Virtually every organization in all sectors require these business-critical services to operate and function. The current pandemic is a testament to importance of workplace as significant number of organizations have either shutdown or operating at reduced capacity as they are unable to operate from their workplaces.


Workplace:

workplace | \ 'wər:kpleis \

A physical place where an organization operates from, where their staff do the work and, in some cases, where their customers interact with the organization

Quantum


FM Services include a wide range of multi-discipline workplace services that support the business of the organization, the work staff do and services required to manage the physical workplace.


FM is a business-critical function that support the business of the organization, the work staff do and services required to manage the physical workplace. The workplace is critical for the organization to operate and function. The Workplace is also:
       A capital-intensive asset that needs to be effectively managed
       Can attract and retain staff
       Often makes up 40% - 60% of asset base
       Impacts staff health, wellness and their workplace experience
       Requires 4% annual investment for maintenance and rehabilitation
       Can support new ways of working
       Operating cost makes up 80% of life cycle cost
       Impacts customer experience
       Is the second largest corporate expenditure after HR
       Reflects culture, value and beliefs of an organization
       Has direct impact on performance, productivity and staff moral
       Has high impact on the environment





Facilities & Workplace Managers require combination of leadership, management, business and technical skills to plan, deliver and manage the wide ranging and multi-discipline workplace services to help deliver business results for your organization.

Our training courses are specifically designed to help build knowledge, skills and competencies to help your Facilities & Workplace Managers deliver business results.