Facilities and Workplace Management (FM) is the management of an organization's physical workplace and the multi-disciplinary business and
staff workplace support services that deliver business results. Virtually every organization in all sectors require these business-critical services
to operate and function. The COVID 19 pandemic was a testament to importance of the physical workplace as significant number of organizations had either shutdown or were operating at reduced capacity as they were unable to operate from their workplaces.
Workplace:
workplace | \ 'wər:kpleis \
A physical place where an organization operates from, where their staff do the work and, in some cases, where their customers interact with the organization
Quantum
FM Services include a wide range of multi-discipline workplace services that support the business of the organization, the work staff do and services required to manage the physical workplace.
FM is a business-critical function that support the business of the organization, the work staff do and services
required to manage the physical workplace. The workplace is critical for the organization to operate and
function. The Workplace is also:
A capital-intensive asset that needs to be effectively managed
Can attract and retain staff
Often makes up 40% - 60% of asset base
Impacts staff health, wellness and their workplace experience
Requires 4% annual investment for maintenance and rehabilitation
Can support new ways of working
Operating cost makes up 80% of life cycle cost
Impacts customer experience
Is the second largest corporate expenditure after HR
Reflects culture, value and beliefs of an organization
Has direct impact on performance, productivity and staff moral
Has high impact on the environment
Facilities & Workplace Managers require combination of leadership, management, business and technical skills
to plan, deliver and manage the wide ranging and multi-discipline workplace services to help deliver business
results for your organization.
Our training courses are specifically designed to help build knowledge, skills and competencies to help your Facilities & Workplace Managers deliver business results.
Our training courses are specifically designed to help build knowledge, skills and competencies to help your Facilities & Workplace Managers deliver business results.